Enquiry only
Submitting a form does not automatically confirm a vehicle or booking.
Confirm details
Vehicle, schedule, fare and inclusions must be confirmed directly.
Travel responsibly
Provide accurate details and follow applicable safety requirements.
Website Information and Scope
This website provides information about Shinezo Cabs, vehicle categories, route pages and ways to submit travel enquiries. Content is intended as general service information. A page view, form submission or WhatsApp message does not by itself create a confirmed booking or guarantee vehicle availability.
Route names, descriptions and vehicle categories help visitors identify a suitable enquiry path. Exact service conditions must be confirmed for the individual journey.
Enquiry Is Not Booking Confirmation
When you submit a website enquiry, the information is sent or prepared for communication with the team. The team may contact you to clarify the route, date, pickup point, passenger count, luggage, trip type and vehicle preference. A booking is confirmed only after the team explicitly communicates acceptance and the agreed details.
Do not treat an automated message, browser confirmation or unsubmitted WhatsApp draft as a booking confirmation.
Customer Information and Accuracy
You are responsible for providing accurate contact details and journey information. Incorrect dates, phone numbers, pickup points or destination details can delay the response or affect the quotation. Notify the team promptly if any detail changes.
For a route-specific page, pickup and drop fields may be pre-filled and read-only. If your actual pickup or destination differs, use the additional details field or contact the team before accepting the quotation.
Vehicle Availability and Substitution
Vehicle categories displayed on the website are indicative options. Actual availability, seating layout, luggage capacity and vehicle assignment must be confirmed for the requested date. The team should communicate any proposed alternative before the traveller accepts it.
A category label does not guarantee a specific make, model, colour or feature unless expressly confirmed in writing.
Fare, Distance and Additional Charges
The final quotation may depend on route, verified distance, trip type, vehicle, minimum fare or kilometres, date-wise rates and itinerary. Tolls, parking, state taxes, driver allowance, waiting, night charges and extra stops may be included or additional. Confirm each relevant item before accepting.
Any distance or travel time shown on a route page is subject to the underlying route record and actual road conditions. Unverified values should be checked with the team.
Passenger Conduct and Safety
Passengers should follow applicable road safety requirements, use seat belts where provided, avoid distracting the driver and respect vehicle capacity. Do not request unsafe driving, unlawful stops or carriage of prohibited items. Keep valuables and personal documents secure.
Inform the team in advance about children, senior citizens, mobility assistance or other practical requirements so that the proposed vehicle and itinerary can be reviewed.
Changes, Delays and Communication
Changes to date, time, pickup, drop, passenger count or itinerary may affect availability and fare. Contact the team as early as possible. Traffic, weather, road works, local restrictions and other events can affect arrival times; plan suitable buffers for flights, trains, appointments and check-ins.
The traveller should keep the supplied mobile number reachable and use the agreed contact channel for travel-day coordination.
Third-Party Services and Website Availability
Links to WhatsApp, maps, email and other external services are provided for convenience. Those services are operated by third parties and are subject to their own terms, privacy notices and availability. Shinezo Cabs does not control every aspect of an external platform.
The website may occasionally be unavailable for maintenance, hosting issues or technical updates. Reasonable efforts should be made to restore access, but uninterrupted availability cannot be guaranteed.
Intellectual Property and Acceptable Use
Website text, branding, logo, design and other materials should not be copied, altered, republished or used in a misleading way without appropriate permission. Visitors must not attempt to disrupt the website, probe restricted areas, upload malicious content or misuse enquiry forms.
You may use the website for lawful personal or business travel enquiries and may share links to its public pages without misrepresenting the business.
Applicable Terms and Contact
Any specific written quotation or confirmation communicated for a journey should be read together with these general website terms. If there is a difference, ask the team to clarify the specific service arrangement before travel. Any rights and obligations remain subject to applicable law.
For questions about these terms or a travel enquiry, contact Shinezo Cabs using the phone numbers or email addresses shown on the Contact page.
Speak with Shinezo Cabs
For route questions or booking assistance, call +91 96548 61739 or email info@shinezocabs.com. Office: A-11, 80 Gaj Colony, Jeewan Park, Badli-110042.